Olson Rug - Chicago

New Chicago Store Location!


919 W Irving Park Rd
Chicago, IL, 60613
(773) 883-4410

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Store Reviews

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For Store:
Olson Rug & Flooring
919 W Irving Park Rd 60613 IL ,
Tel:(773) 883-4410, Fax:, E-mail: andy@olsonrug.com


Overall Rating: 4.8 stars - 11 reviews

By:
Date: January 5, 2017
Page Rating: (5.0/5)
Comments:
Jeff was GREAT! He was very helpful from start to finish with our downtown condo. We had a couple of glitches that he got on and fixed right away. Would work with him again anytime.
By:
Date: November 13, 2016
Page Rating: (5.0/5)
Comments:
We had a great experience working with Cameron. He worked around our schedule and gave us great advice on all aspects of project. Your installers were excellent, too: prompt, courteous, professional and precise! We couldn't be happier with our experience with Olson Rug.
By:
Date: October 4, 2016
Page Rating: (5.0/5)
Comments:
This is really two reviews for July & Sept. 2016. We had carpet installed a second time because we were so impressed with Cameron and the installers in July we decided to do a second job in Sept. Each time Cameron never pressured us but was helpful on which carpets worked for us. He gave us multiple estimates he let us take samples home with us. When he came to our home for measurements he took the samples back for us. Cameron is very service friendly. We recommend Olson but especially Cameron at Olson Rug.
By:
Date: September 6, 2016
Page Rating: (3.5/5)
Comments:
call was to be made between 7-9am no call at all they walked in at 2 15pm didn't know what I was talking about ticked me off carpeting is great. Jeff was good. a gift card might be nice for my frustration
By:
Date: September 6, 2016
Page Rating: (5.0/5)
Comments:
I have been working with Jeff at the Clark St store for almost 10 years installing carpet at my home as well as many construction projects. I definitely trust his recommendations and I know the install will go smoothly or Jeff will personally make sure it is resolved to my satisfaction. I feel completely confident recommending Olson to my customers and friends.
By:
Date: June 30, 2016
Page Rating: (4.5/5)
Comments:
Jeff Fixler is a consummate pro. As I did my homework for new carpeting I visited his office numerous times. He answered all my questions, even the dumb ones. He always reviewed thoroughly the pros and cons of different types of carpet and padding. I decided to buy my carpet from a different supplier but it was only because of a design I fell in love with. Jeff is a true asset to the company.
By:
Date: June 27, 2016
Page Rating: (5.0/5)
Comments:
My husband and I just moved to the city recently, and we needed new carpet, so we went to Olson Rug. Unlike every other store we visited, Cameron didn't try to sell us the most expensive carpet in the whole place, which we appreciated. The installation was also done very well.
By:
Date: June 27, 2016
Page Rating: (5.0/5)
Comments:
Cameron was very helpful when I visited the Clark Street store, and since he gave us a better price than anyplace else we went, we purchased our new hardwood floor from him.
By:
Date: June 24, 2016
Page Rating: (4.5/5)
Comments:
I must commend Jeff F for terrific knowledge and service. This is the second time we've purchased from Olson and each time from Jeff. Really knowledgeable about all flooring products, not just the ones carried by Olson. Bonus: great to fun to work with. Special bonus: he returns phone calls and emails 24/7. Always attentive. Wish everyone we dealt with was so knowledgeable, gives impartial advice, responsive and good natured. Steve.
By:
Date: June 21, 2016
Page Rating: (5.0/5)
Comments:
Jeff helped me to choose appropriate carpeting and he even came by my place with samples, all of which were fine. I spoke with him several times, checking and re-checking on the schedule and the various prices. He was ultra patient and very informed. I ultimately changed my mind to complete my apartment with wood flooring, much of the wood remaining from prior work. When I told him, Jeff was a gracious as ever and wished me the best. This was a rare but welcomed reaction form a salesperson. I highly recommend you visit the store and work with Jeff to fulfill your flooring needs.

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